Hitss, the technological arm of the Mexican group, begins operations in Chile with the support of Claro's B2B division, focusing on sectors such as mining, manufacturing and agribusiness.

2025 will be a key year for Claro Empresas, the B2B division of the telecommunications company that is currently committed to strengthening its layer of digital and technological solutions in the corporate segment, and will do so with the help of the company, Hitss.

Conceived as the specialized arm of digital and business solutions for different verticals, Hitss belongs to the América Móvil group and will officially begin its operation in our country through Claro companies.

“We are excited to expand our operations to Chile and to do so together with our strategic partner, Claro Empresas,” said Carlos Zenteno, CEO of Hitss during his visit to the country.

“Our medium-term goal is to build the mining vertical from here for the entire region and contribute to the digital transformation of the sector, which is a fundamental economic activity for Latin America.”

For his part, Francisco Guzmán, vice president of Claro companies, highlighted:

“The integration of the value of both companies will allow us to offer cutting-edge technological solutions that will help Chilean companies to be more competitive and efficient in the digital era. With their experience and innovative approach, we will be able to support our clients in their digital evolution, thus contributing to the economic and technological development of the country.”

With more than 30 years in the region, Hitss is present in countries such as the United States, Mexico, Colombia, Ecuador, Brazil and Argentina.

It has more than 12,000 specialists in digital solutions and digital transformation globally. Its range of specialized services includes hyperautomation solutions, implementation of business systems, data and artificial intelligence strategies, and cloud solutions.

“The arrival of Hitss in Chile not only marks a milestone in our regional strategy, but also represents an opportunity to strengthen the local technological ecosystem with tailor-made solutions for each industry,” said Pablo Calcagno, Country Manager of Hitss Chile.

WORK SPOTLIGHTS

Currently, Hitss' work focuses on: agrotech , where they develop solutions that improve productivity through sensorization and data analysis; manufacturing, where their focus is automation and implementation of robotics; smart communities , a segment in which they address efficient resource management, public safety, transportation, and urban services through the integration of IoT and big data . Other areas of work of the company are hospitality, health, finance, banking and retail.

In the financial industry, for example, they have implemented solutions such as Smart Recording and Speech Analytics, which have impacted significant improvements in operational efficiency and in the quality of customer service.

In the agribusiness sector, meanwhile, they have incorporated analytics, artificial intelligence and cloud services for IoT Smart Farming solutions, which in Ecuador, for example, have allowed for optimizing production times and cost efficiency.

Or intelligent automated systems in aquaculture, which have improved the survival rate and yield of shrimp farming.