We tell you how flights are progressing towards normalisation on Tuesday, the alternatives offered by airlines and the rights that users have in case they are affected by delays in their trips.
The fuel shortage crisis has resulted in more than 100 flights affected throughout Colombia. However, on the evening of Monday, August 26, María Constanza García, Minister of Transportation of the coffee-producing country, confirmed the normalization of air services following restrictions on Jet A1 aviation fuel.
This means that there is no reason for airlines to interrupt their air operations, so the country's airports are operating regularly. Aeronautical authorities had already stopped accepting flight cancellations attributed to the contingency.
In fact, the Civil Aeronautics assures that if a flight scheduled for Tuesday, August 27 is affected, the user "must be protected by his airline and re-accommodated on a flight with an itinerary scheduled for the same day," in accordance with compliance with the Colombian Aeronautical Regulations.
WHAT DO THE AIRLINES SAY?
Airlines Latam and Avianca announced that they will resume their routes and flight sales, after being notified by distributors about the elimination of the restrictions imposed and the normalization of supply. of A1 jet fuel at all airports where they operate.
Avianca said that, given the current situation, some travelers may have changed their flight plans, “the airline will also continue its protection plan, which includes changes without penalty for confirmed tickets from August 25 to September 4.”
According to the airline, flights will operate regularly starting this Tuesday, August 27. While Latam will return to normal on Wednesday, August 28.
According to the airline, all passengers with affected flights “have already been rebooked on Latam Airlines Colombia flights on the same day.” Those who decide not to travel can make changes within a period of up to one year or request a refund. All passengers are advised to check the status of their flight at this link.
Other companies have not commented on the matter, but under orders from Aerocivil, they have to comply with the itineraries and guarantees to users.
